What?

My original complaint is here.


Tuesday, April 3, 2007

Original reservation confirmation

From: res.las@papillon.com
Subject: Your Order confirmation :Order Confirmation number: 51699
Date: 3 April 2007 07:19:26 BDT
To: duncan@example.com

Dear Duncan McGregor,

Thank you for your recent booking. Our reservationists are working quickly to fulfill your order. We will deliver your E-Ticket and itinerary details to this email address within 48 hours. In the meantime, please check the package and billing details below for any errors. Should you require a change to any part of your reservation please contact our reservations department at your city of departure.

Grand Canyon South Rim, Flagstaff, Sedona, Phoenix/Scottsdale please contact
Local (928) 638-2419 or toll free (800) 528-2418

Las Vegas, Boulder City, Grand Canyon West please contact
Local (702) 736-6322 or toll free (888) 635-7272

Tour/Package Details:
Imperial Air Tour
A photographer's dream come true!
Go further into the heart of the Grand Canyon with this awe-inspiring flight of the Eastern Gorge all the way to Point Imperial! This tour shows you the renowned beauty of the North Canyon Tour combined with spectacular views of the Painted Desert and the mighty Colorado! This tour will surely leave you breathless as the eastern canyon is known for its serene beauty. A photographer's dream come true.

Tour Duration
45 to 50 Minutes (Approximately)
Departure Location
Grand Canyon, Arizona
Full Retail Price
$195.00 per Adult.
Online Discount can be up to 70% off! Use our "Plan Your Trip" to access special discount prices and availability!

A $10 fuel surcharge per passenger is currently in effect.

...

Misc. Info
What Hotel will you be staying at?
Best Western

Tour Info
Departure Date
Departure Time
Number Of Passengers
04/03/2007
---
6




Billing Details:
Payment Type: CREDITCARD
Card Amount: $992.00
Card Type : XXX
Card Name : Duncan McGregor
Card Number: XXXXXXXXXXXXXXXX


Shipping Details:
Address:XXX
Alton
Hants
United Kingdom
XXXX XXX

Once again, thank you for your purchase.

http://www.papillon.com

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