Refund from my credit card

Breaking news is that John Lewis Partnership card services have just written. They say:

Merchant: PAPILLON INTERNET RSRV
Amount: £31.26

Thank you for your recent enquiry regarding the above transaction.

We have arranged for the above amount to be refunded to your account as the charge has been returned to the merchants bank. The credit will appear on your next statement.

If our claim is unsuccessful, we will contact you again. This may result in the above transaction being re-debited from you raccount.

Please accept my apologies for the inconvenience that this has caused to you...

Another brilliant example of how to do customer service from John Lewis - who wouldn't pay a little extra for a service like that? Are you listening Becky?

Papillonsucks.com is live

I've now managed to transfer papillonsucks.com dns to kattare and publish via FTP to their server.

The only problem is that none of the nice Blogger template customization works if you publish via FTP. So I'm trying to leave blogspot hosting but point the web dns entry here. Only time will tell...

...and after 30 minutes or so to let the change ripple through dns here we are. Live on www.papillonsucks.com.

What's the latest?

Hot news is publishing the correspondence to this blog. Just got to work out how to publish it at papillonsucks.com...

Oh and my credit card company now have my dispute form and all the correspondence. I wonder what they'll make of it.